Privacy Policy

With Lipi, you can receive payments fast and securely in your preferred account by eliminating manual processes for your customers or money senders.

This Privacy Policy is effective as of July 17, 2021 and describes the policies governing the collection, use, and disclosure of Personal Information while using services accessible at www.lipi.me or any of its applications and channels ("Service").
As used throughout this Agreement, the terms "Lipi", "we", "us", and "our" refer to Culipa Limited, a company registered in Uganda, together with its subsidiaries, employees, directors, successors, and assignees. The terms "you" and "your" refer to users of the Service, whether as Senders or Recipients.
If you choose to use these any services, then you agree to the collection and use of information in relation to this policy.

Collection Data

  1. For purposes concerning user distinction, authentication, and communication and/or marketing. The following personal/device information will be collected:
    • 1. Email Address
    • 2. Telephone Number
    • 3. Full Name
  2. For compliance with Local and International Anti-Money Laundering (AML), Combating the Financing of Terrorism (CTF), Sanctions Screening (SS) and Know Your Customer (KYC) laws or requirements stipulated by Lipi's partners and operating jurisdictions, the following personal information will be collected as mandated for the provision of money transfer and payment processing services:
    • 1. Full Name(s)
    • 2. Date of Birth
    • 3. Place and country of Birth
    • 4. Passport and/or National Identity Card Scan and information
    • 5. Address
    • 6. ID/Passport Photograph
    • 7. Signature
    • 8. Bank & Mobile wallet Account Information
  3. For enablement of advanced security, transaction authorization, user experience enhancement features and logging of error/crash data the following information might be collected:
    • 1. GPS Location
    • 2. IP Address
    • 3. Face ID, Touch ID, voice, or other biometric information
    • 4. App Settings/Configuration
    • 5. Address Crash/Error Date & Time
    • 6. ID/Passport Photograph6. Mobile and/or Internet Network Information
  4. Data generated and stored during the usage of the Lipi and/or Culipa service might include the following information:
    • 1. Payment Recipient(s)
    • 2. Payment Amount(s) and currency(s)
    • 3. Payment Date
    • 4. Payment Geo-Location
    • 5. Payment Reference(s) and/or descriptions
    • 6. Bank/Wallet account from which a payment has originated

Data Usage & Access

In accordance with local Data Protection Laws, the above collected personal information is securely stored and encrypted.
Personal Information shall only be accessible to personnel to the extend necessary to properly perform their respective duties in relation to the purposes for which Lipi may process such data.
Lipi only processes the collected personal information for the purposes stipulated in this policy or where required by applicable Law.

Links to Other Sites

These services may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by Lipi. Therefore, Lipi strongly advises you to review the Privacy Policy of these websites. Lipi does not have control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

Lipi may update this Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately once they are published on this page.

Contact Us

If you have any questions or suggestions about my Privacy Policy, please do not hesitate to contact us via WhatsApp on +256 776 225 475, or via email privacy@culipa.com